Return & Refund Policy

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Thank you for choosing Miillee for your buy, sell, and donate needs. We strive to provide our customers with the best possible service. However, we understand that there may be instances where you need to return a purchased item or request a refund. Please review our return and refund policy below:

1. Returns

1.1 Eligibility: We accept returns on eligible items within [number of days] days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

1.2 Non-Returnable Items: Certain items are not eligible for return due to hygiene or safety reasons. These include but are not limited to perishable goods, intimate or sanitary items, hazardous materials, or flammable liquids.

1.3 Proof of Purchase: To initiate a return, you must provide a valid proof of purchase, such as a receipt or order confirmation email.

1.4 Return Process: To return an item, please contact our customer service team at [customer service email or phone number]. Once your return request is approved, you will receive instructions on how to return the item.

1.5 Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

2. Refunds

2.1 Refund Eligibility: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are processed based on the original payment method used for the purchase.

2.2 Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts.

2.3 Refund Processing Time: Refunds are typically processed within [number of days] days of receiving the returned item. However, please allow additional time for the refund to appear in your account, as processing times may vary depending on your financial institution.

3. Donations

3.1 Donation Policy: If you choose to donate items through our platform, please note that donations are non-refundable. Once the donation transaction is completed, it cannot be reversed.

3.2 Tax Deductibility: Miillee is not a registered charity organization, and therefore donations made through our platform may not be tax-deductible. Please consult with a tax advisor for more information on the tax implications of your donations.

4. Contact Us

If you have any questions about our return and refund policy, please contact us at [adding soon]. Our customer service team will be happy to assist you.

Note: This Return & Refund Policy is subject to change without prior notice. Please review this policy periodically for any updates or revisions.